Shipping & Delivery Policy

Introduction

At Dawdle.live, our services and solutions are delivered digitally through our secure online platform. We do not deal in the shipping of any physical goods. This policy outlines how our digital services are made accessible to users and what you can expect after engaging with the platform.

Nature of Our Offerings

Dawdle.live facilitates connections between enterprises seeking solutions and product companies offering technology tools or services. All interactions, communications, and deliveries are handled digitally, including but not limited to:

  • Submission and validation of enterprise requirements
  • Product recommendations and matchmaking
  • Demo scheduling and access
  • Document exchange, product details, and walkthroughs
  • Email or in-platform messaging related to engagements

Delivery Timelines

  • Enterprise Requirements: Once submitted, requirements are evaluated and matched typically within a defined window based on complexity and availability of matching solutions.
  • Product Suggestions: Recommended solution providers are notified immediately after curation. Vendors can view and respond to opportunities in real-time.
  • Demo Scheduling: Upon mutual interest, demo slots are booked directly through the platform. Time slots are confirmed based on availability of both parties.
  • Product Information Access: Once onboarded, vendors and enterprises have 24/7 access to their respective dashboards and engagement history.

Communication Channels

All deliveries (notifications, confirmations, documentation, etc.) are made through:

  • Email communications
  • Platform dashboard alerts
  • Optional SMS or push notifications, where enabled

Access Control

Delivery of digital services is secured through:

  • Unique user login credentials
  • Role-based access to dashboards (enterprise vs. product vendor)
  • Data encryption for any uploaded or shared content

Important Notes

  • No physical shipping is involved in any service provided via Dawdle.live.
  • Users are responsible for maintaining correct and updated email addresses and contact information to ensure proper delivery of services.
  • Any issues in accessing scheduled demos, files, or communication should be reported promptly to our support team.

Need Help?

For any issues related to service access, demo delivery, or requirement processing, please reach out to our support team at: dawdle_support@dawdle.live